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Purchase Process:
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Houston Diamond Outlet will make every effort to make your purchase easy and
pleasurable. Our expertise and professionalism has lead to thousands of happy
customers like you.
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1. Browse our online site. If you have questions you can call us directly
to have them answered immediately. Operators are standing by M-F 10am-5pm
central time. Or, send us an email and we will respond usually within 24hrs. |
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2. Once you find a piece you like you can send your payment information online
or call and speak to one our diamond experts. We will take you information
over the phone and either fax or email your confirmation. This is the purchase
agreement and everything will be noted in writing for you. You can keep this
as your receipt. This procedure ensures accuracy of your order and limits any confusion. |
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3. Next, fill in your information and fax it to us. Our fax is available
24/7 for your convenience. |
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4. As soon as we receive your information we will process your order
and start on your piece. You can expect all standard, non-custom, orders to
in your hands within 7-10 days. |
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5. When your piece is ready you will be notified it is going out insured
mail so you don't have to worry about lost shipments. |
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6.
Money Back
Guarantee |
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7. Privacy
and Security Policy
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Houston Diamond Outlet will make every effort to make this a pleasurable purchase.
We are a second generation jeweler and have years of experience. Our hands
on personal approach has attributed to our success and extremely low return rate.
Our main goal is your satisfaction, if there is something we can do to make you
happy let us know. If you have any questions or concerns please contact us
by phone or e-mail. We will get back to you any way you wish. |
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Thank you for choosing Houston Diamond Outlet.
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toll free customer service 877-683-8181
international 713-784-RING (7464)
e-mail: info@HoustonDiamondOutlet.com
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